MBA
PROGRAM
INFORMATION
TECHNOLOGY and MANAGEMENT COURSES
for
NON-SPECIALIZATION Students
OVERVIEW
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| Purpose |
To provide students in non-IT specializations
with appropriate IT background.
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| Concepts |
| Information Technology (IT):
hardware, software, data communication, document
processing and other related technologies used to
capture, store, maintain, process, retrieve,
transmit and report data and information in
various forms. Information Systems
(IS): IT-based
application systems developed for operational
use, and for providing information and decision
support in organizations.
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| Something
to think about (Even if you do not want to
specialize in IT) |
| If you add IT knowledge to your
skills - you will have a competitive advantage in
the job market! This is especially true for the
rising importance of e-business. Information
technology expenditures now account for about one
out of every two dollars spent on capital
expenditures (not including buildings).
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| Rationale |
Most areas of business now rely heavily on
Information Technology for:
- Innovative applications internally.
- Gaining competitive advantage in the
market place.
- Delivering information-enhanced products
and services.
- Alliances with customers, suppliers, and
even competitors.
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| |
| Interesting |
| The Conference Board of Canada
predicts that in the future more and more CEOs
will have IT background! |
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| Examples
for IT Impact on Business |
- Marketing: sales force
automation, database marketing, Internet
marketing.
- Accounting: large
accounting firms moving into IT
consulting. Chartered Accountants of
Canada advertise CAs as having
skills to help organizations with IT.
- Investment banking:
electronic trading, Internet banking,
Internet-supported investing,
"Virtual" banks, home banking.
- Operations Management and
Logistics: supply-chain
management.
- Retailing: point-of-sale
information links to suppliers,
supplier-initiated purchasing,
customer-operated checkouts.
- Transportation: airlines
profit on reservation systems, customer
accessible reservation systems, customer
accessible courier systems.
- Human resources:
tele-commuting, workflow management
applications for HR, virtual teams,
IT-enabled empowerment and delayering.
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| Important: |
| You do NOT have to be a technical
person to take IT courses! |
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